{"id":1750,"date":"2026-02-22T05:05:20","date_gmt":"2026-02-22T05:05:20","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/1750\/"},"modified":"2026-02-22T05:05:20","modified_gmt":"2026-02-22T05:05:20","slug":"customer-support-officer-smart-quest-consultancy-pannipitiya-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/1750\/","title":{"rendered":"Customer Support Officer &#8211; Smart Quest Consultancy \u0dc4\u0dd2 Pannipitiya, Western Province"},"content":{"rendered":"<p><strong>Tanggung Jawab:<\/strong><\/p>\n<ul>\n<li>Menanggapi pertanyaan dan kekhawatiran pelanggan dengan tepat waktu dan profesional<\/li>\n<li>Memberikan informasi produk dan membantu dalam pemilihan produk<\/li>\n<li>Memproses pesanan dan menangani keluhan atau isu pelanggan<\/li>\n<li>Melakukan catatan yang akurat mengenai interaksi dan transaksi pelanggan<\/li>\n<li>Bekerja sama dengan departemen lain untuk menyelesaikan isu pelanggan<\/li>\n<li>Mengidentifikasi dan meningkatkan isu prioritas kepada anggota tim yang tepat<\/li>\n<li>Terus berupaya meningkatkan kepuasan dan retensi pelanggan<\/li>\n<li>Menjaga pengetahuan produk dan kebijakan perusahaan yang mutakhir<\/li>\n<li>Membantu dalam penjualan dan promosi yang dibutuhkan<\/li>\n<li>Tugas lain yang diberikan oleh manajemen<\/li>\n<\/ul>\n<p><strong>Persyaratan:<\/strong><\/p>\n<ul>\n<li>Diploma di Bidang Administrasi Bisnis atau bidang terkait<\/li>\n<li>1-2 tahun pengalaman di bidang layanan pelanggan atau penjualan<\/li>\n<li>Kemampuan komunikasi dan interpersonal yang baik<\/li>\n<li>Kemampuan pemecahan masalah dan pengambilan keputusan yang kuat<\/li>\n<li>Kemampuan bekerja di lingkungan yang cepat dan menangani beberapa tugas secara bersamaan<\/li>\n<li>Mahir dalam Microsoft Office dan pengalaman dengan perangkat lunak CRM merupakan nilai tambah<\/li>\n<li>Perhatian yang kuat terhadap detail dan keterampilan organisasi<\/li>\n<li>Sikap positif dan kemampuan untuk bekerja dengan baik dalam tim<\/li>\n<li>Kesediaan untuk belajar dan beradaptasi dengan perubahan kebutuhan pelanggan<\/li>\n<\/ul>\n<p><strong>Informasi Tambahan:<\/strong><\/p>\n<p>Posisi: Petugas Dukungan Pelanggan<\/p>\n<p>Perusahaan: Konsultan Smart Quest<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tanggung Jawab: Menanggapi pertanyaan dan kekhawatiran pelanggan dengan tepat waktu dan profesional Memberikan informasi produk dan membantu dalam pemilihan produk&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1451,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[613,614,615,399],"class_list":["post-1750","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-pannipitiya-2024","tag-jobs-in-pannipitiya-sri-lanka-2024","tag-jobs-in-pannipitiya-sri-lanka-august-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_job_function-information-technology","tax_region-pannipitiya-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - 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