{"id":3236,"date":"2026-03-13T02:00:13","date_gmt":"2026-03-13T02:00:13","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/3236\/"},"modified":"2026-03-13T02:00:13","modified_gmt":"2026-03-13T02:00:13","slug":"reservations-agent-ishq-luxury-villas-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/3236\/","title":{"rendered":"Reservations Agent &#8211; Ishq Luxury Villas \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Ishq Luxury Villas adalah koleksi kecil vila mewah di Colombo dan Talpe (Galle). \u2018Ishq\u2019 menawarkan penginapan eksklusif, intim, dan mewah di rumah pemilik inspiratifnya. Kami menyediakan layanan yang santai namun profesional, yang membangkitkan cerita dan kenangan, dengan \u2018kecintaan\u2019 dan \u2018cinta\u2019 sebagai prinsip panduannya.<\/p>\n<p><\/p>\n<p>Kami sedang mencari individu yang termotivasi dan berorientasi pada tamu untuk bergabung dengan tim kami sebagai Reservations Executive \/ Agent. Dalam peran ini, Anda akan memainkan peran penting dalam memastikan tamu kami memiliki pengalaman menginap yang berkesan dan menyenangkan.<\/p>\n<p><\/p>\n<p><strong>Tanggung Jawab<\/strong><\/p>\n<ul>\n<li>Menangani semua permintaan reservasi, panggilan masuk &amp; pertanyaan dengan profesional dan efisien<\/li>\n<li>Menanggapi dengan cepat komentar dan pertanyaan tamu melalui telepon, email &amp; platform online.<\/li>\n<li>Mengelola saluran online seperti TripAdvisor, booking.com untuk mengoptimalkan pemesanan &amp; pendapatan hotel.<\/li>\n<li>Mengidentifikasi kebutuhan reservasi tamu dan menentukan jenis kamar yang sesuai. Memverifikasi ketersediaan jenis kamar dan tarif.<\/li>\n<li>Mengupdate reservasi dengan tepat dalam sistem hotel dan berkomunikasi dengan kepala vila untuk membuat reservasi dengan efektif.<\/li>\n<li>Menangani permintaan khusus seperti kebutuhan diet, perayaan ulang tahun, dan perayaan hari jadi, menciptakan pengalaman yang dipersonalisasi.<\/li>\n<li>Dapat menangani semua pertanyaan tentang acara khusus, permintaan fungsi, dan mempromosikan acara khusus melalui saluran online.<\/li>\n<li>Memberikan layanan pelanggan yang luar biasa untuk memastikan kepuasan tamu sepanjang perjalanan mereka.<\/li>\n<li>Menyambut dan mengakui semua tamu sesuai dengan standar perusahaan; memperkirakan dan menangani kebutuhan layanan tamu; membantu individu dengan kecacatan; berterima kasih kepada tamu dengan apresiasi yang tulus.<\/li>\n<\/ul>\n<p><\/p>\n<p><strong>Kualifikasi<\/strong><\/p>\n<ul>\n<li>Pengalaman minimal 2 &#8211; 3 tahun sebagai Reservations Executive di industri perhotelan.<\/li>\n<li>Kemampuan komunikasi yang sangat baik dengan Bahasa Inggris &amp; Bahasa Sinhala dilengkapi dengan keterampilan interpersonal yang kuat.<\/li>\n<li>Memastikan dukungan yang berkelanjutan untuk pertanyaan tamu tanpa penundaan.<\/li>\n<li>Orientasi layanan pelanggan yang kuat dengan pendekatan proaktif.<\/li>\n<li>Mahir dalam mengelola platform online.<\/li>\n<li>Pasio untuk memberikan pengalaman luar biasa kepada tamu.<\/li>\n<li>Bertempat tinggal di sekitar Colombo akan menjadi keuntungan.<\/li>\n<\/ul>\n<p><\/p>\n<p>Semua kandidat yang sesuai diundang untuk mengirimkan resume mereka ke hr@ishqvillas.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ishq Luxury Villas adalah koleksi kecil vila mewah di Colombo dan Talpe (Galle). \u2018Ishq\u2019 menawarkan penginapan eksklusif, intim, dan mewah&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3235,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,674,399],"class_list":["post-3236","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-september-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-mid-senior-level","tax_employment_type-full-time","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - 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