{"id":3499,"date":"2026-03-17T11:23:28","date_gmt":"2026-03-17T11:23:28","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/3499\/"},"modified":"2026-03-17T11:23:28","modified_gmt":"2026-03-17T11:23:28","slug":"customer-service-coordinator-archnix-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/","title":{"rendered":"Customer Service Coordinator &#8211; Archnix \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Deskripsi Perusahaan<\/p>\n<p>Archnix adalah penyedia solusi perangkat lunak dan digital terkemuka yang berbasis di Colombo, dengan spesialisasi dalam pemasaran media digital, pengembangan perangkat lunak, pengembangan aplikasi seluler, pengembangan game seluler, pengembangan UI\/UX, dan pengembangan blockchain. Misi kami adalah menginspirasi inovasi dan memberdayakan bisnis global mencapai potensi tertinggi secara digital. Kami berusaha menciptakan budaya kerja yang mendukung kreativitas dan kerja sama tim yang kuat.<\/p>\n<p>Peran Deskripsi<\/p>\n<p>Ini adalah peran penuh waktu di lokasi untuk Koordinator Layanan Pelanggan di Archnix di Colombo yang dapat bekerja UK time 8 pagi &#8211; 5 sore. Koordinator Layanan Pelanggan akan bertanggung jawab untuk memastikan kepuasan pelanggan, menyediakan dukungan pelanggan, meningkatkan pengalaman pelanggan, dan menjaga komunikasi efektif dengan klien dan tim internal.<\/p>\n<p>Tanggung Jawab Utama:<\/p>\n<ul>\n<li>Menjadi titik kontak utama untuk pelanggan, menangani pertanyaan dan menyelesaikan masalah terkait pengiriman dan logistik.<\/li>\n<li>Menangani keluhan dan masalah pelanggan dengan fokus pada penyelesaian dan kepuasan pelanggan.<\/li>\n<li>Memberikan informasi yang akurat kepada pelanggan mengenai pemesanan mereka, waktu kedatangan, dan potensi keterlambatan.<\/li>\n<li>Menyimpan dan memperbarui catatan pelanggan dan dokumentasi pengiriman dalam database perusahaan.<\/li>\n<li>Bekerja sama dengan tim operasional untuk memastikan semua kebutuhan dan harapan pelanggan terpenuhi.<\/li>\n<li>Memfasilitasi implementasi kebijakan dan prosedur layanan pelanggan untuk meningkatkan kualitas layanan.<\/li>\n<\/ul>\n<p>Kualifikasi:<\/p>\n<ul>\n<li>Pengalaman terbukti dalam peran layanan pelanggan, lebih disukai dalam industri transportasi.<\/li>\n<li>Pemahaman yang kuat tentang proses transportasi\/parkir, termasuk dokumentasi dan persyaratan regulasi.<\/li>\n<li>Kemampuan komunikasi dan interpersonal yang baik, dengan kemampuan menangani pertanyaan pelanggan dan menyelesaikan masalah dengan efektif.<\/li>\n<li>Keterampilan organisasi yang kuat dan perhatian terhadap detail.<\/li>\n<li>Kemampuan bekerja di bawah tekanan dan mengelola beberapa tugas secara bersamaan.<\/li>\n<\/ul>\n<footer>Kirimkan CV dan surat lamaran Anda ke [alamat email] segera sebelum [tanggal batas lamaran].<\/footer>\n","protected":false},"excerpt":{"rendered":"<p>Deskripsi Perusahaan Archnix adalah penyedia solusi perangkat lunak dan digital terkemuka yang berbasis di Colombo, dengan spesialisasi dalam pemasaran media&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,674,399],"class_list":["post-3499","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-september-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka\" \/>\n<meta property=\"og:description\" content=\"Deskripsi Perusahaan Archnix adalah penyedia solusi perangkat lunak dan digital terkemuka yang berbasis di Colombo, dengan spesialisasi dalam pemasaran media...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/\" \/>\n<meta property=\"og:site_name\" content=\"Albabbarrosa Sri Lanka\" \/>\n<meta property=\"article:published_time\" content=\"2026-03-17T11:23:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Yuni Astari\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yuni Astari\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/\",\"url\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/\",\"name\":\"Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka\",\"isPartOf\":{\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp\",\"datePublished\":\"2026-03-17T11:23:28+00:00\",\"author\":{\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/#\/schema\/person\/b4cdd0bfd93719aacf99057316bced16\"},\"breadcrumb\":{\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage\",\"url\":\"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp\",\"contentUrl\":\"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp\",\"width\":150,\"height\":150,\"caption\":\"Archnix\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/alba.kazu.co.id\/srilanka\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Colombo - Western Province\",\"item\":\"https:\/\/alba.kazu.co.id\/srilanka\/region\/colombo-western-province\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer Service Coordinator &#8211; Archnix \u0dc4\u0dd2 Colombo, Western Province\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/alba.kazu.co.id\/srilanka\/#website\",\"url\":\"https:\/\/alba.kazu.co.id\/srilanka\/\",\"name\":\"Albabbarrosa Sri Lanka\",\"description\":\"Sri Lanka Jobs\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/alba.kazu.co.id\/srilanka\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/","og_locale":"en_US","og_type":"article","og_title":"Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka","og_description":"Deskripsi Perusahaan Archnix adalah penyedia solusi perangkat lunak dan digital terkemuka yang berbasis di Colombo, dengan spesialisasi dalam pemasaran media...","og_url":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/","og_site_name":"Albabbarrosa Sri Lanka","article_published_time":"2026-03-17T11:23:28+00:00","og_image":[{"width":150,"height":150,"url":"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp","type":"image\/webp"}],"author":"Yuni Astari","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Yuni Astari","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/","url":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/","name":"Customer Service Coordinator - Archnix \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka","isPartOf":{"@id":"https:\/\/alba.kazu.co.id\/srilanka\/#website"},"primaryImageOfPage":{"@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage"},"image":{"@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage"},"thumbnailUrl":"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp","datePublished":"2026-03-17T11:23:28+00:00","author":{"@id":"https:\/\/alba.kazu.co.id\/srilanka\/#\/schema\/person\/b4cdd0bfd93719aacf99057316bced16"},"breadcrumb":{"@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alba.kazu.co.id\/srilanka\/3499\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#primaryimage","url":"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp","contentUrl":"https:\/\/alba.kazu.co.id\/srilanka\/wp-content\/uploads\/2024\/09\/Archnix-b8m.webp","width":150,"height":150,"caption":"Archnix"},{"@type":"BreadcrumbList","@id":"https:\/\/alba.kazu.co.id\/srilanka\/3499\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/alba.kazu.co.id\/srilanka\/"},{"@type":"ListItem","position":2,"name":"Colombo - Western Province","item":"https:\/\/alba.kazu.co.id\/srilanka\/region\/colombo-western-province\/"},{"@type":"ListItem","position":3,"name":"Customer Service Coordinator &#8211; Archnix \u0dc4\u0dd2 Colombo, Western Province"}]},{"@type":"WebSite","@id":"https:\/\/alba.kazu.co.id\/srilanka\/#website","url":"https:\/\/alba.kazu.co.id\/srilanka\/","name":"Albabbarrosa Sri Lanka","description":"Sri Lanka Jobs","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alba.kazu.co.id\/srilanka\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/posts\/3499","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/comments?post=3499"}],"version-history":[{"count":1,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/posts\/3499\/revisions"}],"predecessor-version":[{"id":7326,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/posts\/3499\/revisions\/7326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/media\/3141"}],"wp:attachment":[{"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/media?parent=3499"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/categories?post=3499"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alba.kazu.co.id\/srilanka\/wp-json\/wp\/v2\/tags?post=3499"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}