{"id":4032,"date":"2026-03-30T09:10:54","date_gmt":"2026-03-30T09:10:54","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/4032\/"},"modified":"2026-03-30T09:10:54","modified_gmt":"2026-03-30T09:10:54","slug":"junior-business-operations-analys-itelasoft-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/4032\/","title":{"rendered":"Junior Business Operations Analys &#8211; iTelaSoft \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Penerangan Pekerjaan<\/p>\n<p>Penganalisis Operasi Perniagaan Muda\/Pegawai Meja Khidmat akan menyokong perniagaan dengan menangani pelbagai tugas pentadbiran dan operasi. Tugas utama termasuk menguruskan pesanan pelanggan, pengurusan data, penjanaan laporan, dan tugas jaminan kualiti. Calon yang berjaya akan berkembang dalam persekitaran yang bergerak pantas dan memastikan ketepatan dan kecekapan tugas harian.<\/p>\n<p>Keutamaan Utama<\/p>\n<ul>\n<li>Menjalankan tugas pentadbiran harian, mingguan, dan bulanan dalam Perjanjian Tahap Perkhidmatan (SLA).<\/li>\n<li>Memberi sokongan kepada pasukan Pengurusan Operasi Pelanggan dan membantu keperluan perniagaan yang lebih luas seperti yang diperlukan.<\/li>\n<li>Memastikan semua kemaskini dan perubahan kepada pesanan pelanggan selesai dengan tepat dan segera sebelum pemasangan.<\/li>\n<li>Menjana laporan dan menghantarnya kepada pasukan pengurusan tepat pada waktunya.<\/li>\n<li>Mengikuti dokumen proses untuk menguruskan aset bagi penghantaran harian.<\/li>\n<li>Memastikan penjejak aset dan pengurusan yang tepat dan tepat pada waktunya.<\/li>\n<li>Menggunakan Microsoft Office untuk memantau panggilan, menilai kualiti berdasarkan kriteria yang ditetapkan, dan memberi maklum balas kepada ahli pasukan yang berkaitan.<\/li>\n<li>Menjawab ulasan pelanggan menggunakan jawapan yang telah ditentukan sebelumnya dan memastikan ketepatan dan profesionalisme.<\/li>\n<\/ul>\n<p>Kebolehan Utama Diperlukan<\/p>\n<ul>\n<li>Sekurang-kurangnya 1 tahun pengalaman dalam peranan yang sama.<\/li>\n<li>Ijazah Sarjana dalam bidang yang berkaitan telah disiapkan.<\/li>\n<li>Kepakaran dalam MS Excel (Power Query, Pusingan Jadual) atau aplikasi Salesforce adalah penting.<\/li>\n<li>Pengalaman dengan Pakej Microsoft Office.<\/li>\n<li>Kecekapan analitik yang tinggi dengan tumpuan kepada butiran.<\/li>\n<li>Keupayaan untuk menguruskan masa dengan efektif, dengan sopan santun telefon yang cemerlang dan kemahiran komunikasi.<\/li>\n<li>Keupayaan untuk melakukan pelbagai tugas sekaligus dan mengutamakan beban kerja yang mencabar.<\/li>\n<\/ul>\n<p>Waktu Bekerja<\/p>\n<ul>\n<li>Waktu standard: 11:00 AM \u2013 08:00 PM.<\/li>\n<li>Kebolehan untuk bekerja shift malam seminggu sekali: 04:00 PM \u2013 01:00 AM (bekerja dari rumah tersedia untuk shift ini).<\/li>\n<li>Kehendak bulanan untuk bekerja shift Sabtu dan Ahad sekiranya diperlukan.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Penerangan Pekerjaan Penganalisis Operasi Perniagaan Muda\/Pegawai Meja Khidmat akan menyokong perniagaan dengan menangani pelbagai tugas pentadbiran dan operasi. Tugas utama&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,932,399],"class_list":["post-4032","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-october-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-entry-level","tax_employment_type-contract","tax_job_function-consulting","tax_job_function-information-technology","tax_job_function-sales","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Junior Business Operations Analys - iTelaSoft \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alba.kazu.co.id\/srilanka\/4032\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Junior Business Operations Analys - iTelaSoft \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka\" \/>\n<meta property=\"og:description\" content=\"Penerangan Pekerjaan Penganalisis Operasi Perniagaan Muda\/Pegawai Meja Khidmat akan menyokong perniagaan dengan menangani pelbagai tugas pentadbiran dan operasi. 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