{"id":4055,"date":"2026-03-30T23:02:02","date_gmt":"2026-03-30T23:02:02","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/4055\/"},"modified":"2026-03-30T23:02:02","modified_gmt":"2026-03-30T23:02:02","slug":"junior-customer-care-executive-lanka-talents-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/4055\/","title":{"rendered":"Junior Customer Care Executive &#8211; Lanka Talents \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Kami mencari seorang individu yang antusias dan berorientasi pada pelanggan untuk bergabung dengan tim kami yang sedang berkembang. Kandidat yang berhasil akan bertanggung jawab dalam mengelola pertanyaan pelanggan, menyelesaikan isu, dan mendukung operasi back-office. Peran ini membutuhkan keterampilan komunikasi yang sangat baik dan kemampuan untuk bekerja secara independen dan sebagai bagian dari tim.<\/p>\n<p><\/p>\n<p><strong>Tanggung Jawab Utama:<\/strong><\/p>\n<ul>\n<li>Menangani pertanyaan pelanggan melalui telepon, email, dan saluran komunikasi lainnya.<\/li>\n<li>Memberikan respon yang akurat dan tepat waktu terhadap pertanyaan dan isu pelanggan.<\/li>\n<li>Mencatat secara komprehensif interaksi pelanggan dan tugas entry data.<\/li>\n<li>Bekerjasama dengan tim internal untuk menyelesaikan kekhawatiran pelanggan.<\/li>\n<li>Membantu dalam operasi back-office dan memastikan keakuratan data.<\/li>\n<li>Menjaga standar tertinggi layanan pelanggan dengan mempertahankan profesionalisme dan sikap positif.<\/li>\n<\/ul>\n<p><strong>Persyaratan:<\/strong><\/p>\n<ul>\n<li>Lulusan GCE A\/L dengan lulus.<\/li>\n<li>Mahir dalam bahasa Inggris dan Sinhala (berbicara Tamil adalah nilai tambah).<\/li>\n<li>Keterampilan interpersonal, tertulis, dan komunikasi lisan yang sangat baik.<\/li>\n<li>Mahir dalam komunikasi email dan kemampuan menulis dengan jelas dan profesional.<\/li>\n<li>Keahlian komputer, dengan penguasaan paket MS Office (Word, Excel, dll.) yang kuat.<\/li>\n<li>Pengalaman minimal 1 tahun dalam operasi back-office dan entry data.<\/li>\n<li>Kemampuan untuk bekerja secara independen dengan pengawasan minimal dan melakukan multi-tugas dalam lingkungan dinamis.<\/li>\n<\/ul>\n<p>Para kandidat yang tertarik, silakan kirim CV Anda ke thilini@lankatalents.lk dengan posisi pekerjaan yang disebutkan dalam baris subjek. Untuk informasi lebih lanjut, hubungi kami di 070 500 2128 \/ 070 500 2122.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kami mencari seorang individu yang antusias dan berorientasi pada pelanggan untuk bergabung dengan tim kami yang sedang berkembang. Kandidat yang&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,932,399],"class_list":["post-4055","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-october-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-entry-level","tax_employment_type-full-time","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Junior Customer Care Executive - Lanka Talents \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alba.kazu.co.id\/srilanka\/4055\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Junior Customer Care Executive - Lanka Talents \u0dc4\u0dd2 Colombo, Western Province | Albabbarrosa Sri Lanka\" \/>\n<meta property=\"og:description\" content=\"Kami mencari seorang individu yang antusias dan berorientasi pada pelanggan untuk bergabung dengan tim kami yang sedang berkembang. 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