{"id":5049,"date":"2026-02-04T05:20:11","date_gmt":"2026-02-04T05:20:11","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/5049\/"},"modified":"2026-02-04T05:20:11","modified_gmt":"2026-02-04T05:20:11","slug":"intern-digital-infrastructure-millenniumit-esp-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/5049\/","title":{"rendered":"Intern &#8211; Digital Infrastructure &#8211; MillenniumIT ESP \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Job Description <\/p>\n<ul>\n<li>Menyediakan dukungan teknis dan bantuan kepada pengguna akhir, menyelesaikan masalah terkait perangkat keras, perangkat lunak, dan jaringan dengan cepat dan efektif <\/li>\n<li>Mendiagnosis dan menyelesaikan masalah IT, mengidentifikasi akar penyebab, dan menerapkan solusi untuk meminimalkan waktu tidak aktif dan gangguan<\/li>\n<li>Menginstal, mengkonfigurasi, dan merawat sistem komputer, perangkat lunak, dan perangkat tambahan untuk memastikan kinerja dan keamanan optimal<\/li>\n<li>Membantu dalam pengaturan dan implementasi perangkat baru, termasuk komputer, printer, dan perangkat mobile<\/li>\n<li>Mengelola akun pengguna dan izin akses, memastikan keamanan data dan kepatuhan dengan kebijakan perusahaan<\/li>\n<li>Menanggapi tiket dan pertanyaan dukungan IT melalui berbagai saluran, seperti email, telepon, atau sistem pelaporan, dan mendokumentasikan solusi dan penyelesaian<\/li>\n<li>Memantau dan merawat inventaris IT, termasuk perangkat keras dan lisensi perangkat lunak, dan membantu dalam pengadaan sesuai kebutuhan<\/li>\n<li>Membantu pengguna akhir dengan masalah konektivitas jaringan dan internet<\/li>\n<li>Bekerjasama dengan ahli Produk dan menaikkan dukungan L2 dan L3 bila diperlukan<\/li>\n<li>Membantu dalam dokumentasi permintaan dukungan, penyelesaian, dan konfigurasi sistem<\/li>\n<\/ul>\n<p> Person Specification <\/p>\n<ul>\n<li>Memiliki gelar \/ diploma di bidang Teknologi Informasi atau bidang terkait<\/li>\n<li>Antusias dalam helpdesk atau dukungan teknis<\/li>\n<li>Pengalaman dalam OS Windows dan OS lainnya<\/li>\n<li>Pengalaman dalam portal Penyedia Layanan<\/li>\n<li>Mempunyai keterampilan interpersonal yang baik dan kemampuan komunikasi<\/li>\n<li>Pengetahuan tentang pengolah PR\/PO<\/li>\n<li>Sertifikasi Jaringan, Keamanan, dan Microsoft<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Job Description Menyediakan dukungan teknis dan bantuan kepada pengguna akhir, menyelesaikan masalah terkait perangkat keras, perangkat lunak, dan jaringan dengan&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1439,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,1077,399],"class_list":["post-5049","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-november-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-not-applicable","tax_employment_type-internship","tax_job_function-art-creative","tax_job_function-design","tax_job_function-information-technology","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - 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