{"id":6257,"date":"2026-02-12T15:00:13","date_gmt":"2026-02-12T15:00:13","guid":{"rendered":"https:\/\/albabbarrosa.com\/srilanka\/6257\/"},"modified":"2026-02-12T15:00:13","modified_gmt":"2026-02-12T15:00:13","slug":"business-operations-manager-ifs-assyst-colombo-western-province","status":"publish","type":"post","link":"https:\/\/alba.kazu.co.id\/srilanka\/6257\/","title":{"rendered":"Business Operations Manager &#8211; IFS assyst \u0dc4\u0dd2 Colombo, Western Province"},"content":{"rendered":"<p>Deskripsi Pekerjaan <\/p>\n<ul>\n<li>Mengawasi pengembangan, implementasi, dan pemeliharaan aplikasi Enterprise Service Management (ESM) ServiceNow dan Atlassian<\/li>\n<li>Berkolaborasi dengan manajemen untuk menetapkan kebutuhan bisnis ESM<\/li>\n<li>Memimpin dan membimbing tim ahli Teknis dan Analis Bisnis, membina budaya inovasi, kolaborasi, dan peningkatan terus-menerus.<\/li>\n<li>Manajemen hubungan pemangku kepentingan dan pemasok<\/li>\n<li>Mengembangkan rencana proyek, timelines, dan anggaran<\/li>\n<li>Memfasilitasi kolaborasi antara berbagai departemen internal<\/li>\n<li>Menjaga kolaborasi dekat dengan Scrum Master<\/li>\n<li>Menganalisis dan menyempurnakan proses operasional terkait layanan, bertujuan untuk meningkatkan pengalaman pengguna, mengoptimalkan alur kerja, dan memastikan skalabilitas.<\/li>\n<li>Mengidentifikasi risiko potensial terkait layanan dan menerapkan langkah-langkah proaktif untuk menguranginya, memastikan kontinuitas layanan dan kepatuhan.<\/li>\n<li>Berupaya untuk menetapkan prosedur dan terus meningkatkannya untuk mencapai efisiensi<\/li>\n<li>Memantau kinerja dan pemanfaatan kapasitas layanan.<\/li>\n<li>Mengkoordinasikan pemeliharaan sistem reguler, peningkatan, dan rilis<\/li>\n<li>Membuat dan memelihara dokumentasi proses dan konfigurasi untuk layanan di portofolio<\/li>\n<\/ul>\n<p> Kualifikasi Dibutuhkan: Gelar sarjana diperlukan, dan gelar pascasarjana atau kualifikasi sangat bermanfaat. Pengalaman Paling sedikit 7 tahun pengalaman dalam peran serupa. (Termasuk pengalaman dalam mengelola sumber daya, dan fasilitasi dengan tim teknis dan pemangku kepentingan) Pengalaman yang terbukti sebagai Agile Project Manager dan Scrum Master Pemahaman menyeluruh tentang teknik dan metode manajemen proyek Pengetahuan yang sangat baik tentang Jira dan Confluence; pengetahuan kerja perangkat lunak manajemen program\/proyek Kompetensi Keterampilan kepemimpinan dan organisasi yang luar biasa; Keterampilan komunikasi yang sangat baik; Kemampuan pemecahan masalah dan manajemen konflik yang sangat baik; Kemampuan untuk mengutamakan dan melakukan multitugas; Kemampuan terbukti mengelola dan mengeksekusi proyek, Pengalaman dalam merancang dan mendukung proposal klien, keterampilan konsultasi bermanfaat Informasi Tambahan Kami percaya bahwa bersatu sebagai komunitas, secara langsung, penting untuk inovasi, koneksi, dan membina rasa memiliki. Peran kami memiliki keseimbangan yang tepat antara bekerja secara remote dan di kantor untuk memungkinkan fleksibilitas dalam mengelola hidup Anda sambil memastikan hubungan yang nyata dengan rekan kerja dan komunitas IFS yang lebih luas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deskripsi Pekerjaan Mengawasi pengembangan, implementasi, dan pemeliharaan aplikasi Enterprise Service Management (ESM) ServiceNow dan Atlassian Berkolaborasi dengan manajemen untuk menetapkan&#8230;<\/p>\n","protected":false},"author":1,"featured_media":6254,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[401,444,1077,399],"class_list":["post-6257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-jobs-in-colombo-2024","tag-jobs-in-colombo-sri-lanka-2024","tag-jobs-in-colombo-sri-lanka-november-2024","tag-jobs-in-western-province-2024","tax_education-confidential","tax_seniority_level-mid-senior-level","tax_employment_type-full-time","tax_job_function-management-and-manufacturing","tax_region-colombo-western-province","tax_region-western-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - 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